This Privacy Policy explains how RosCar Doha (“we”, “our”, “us”) collects, uses, discloses, and protects your information when you use our website https://roscardoha.com/ (the “Website”).

RosCar Doha operates as an aggregator of car rental offers from international and local rental companies. We help you compare options and make reservations. The rental contract and vehicle delivery are provided by the selected rental company (“Rental Provider”).

1. Who We Are and How to Contact Us

Website: https://roscardoha.com/
Company name: RosCar Doha
Email: [email protected]

2. Information We Collect

2.1 Information you provide

Booking details: pick-up and drop-off location, dates, vehicle preferences, and other reservation details.
Contact details: name, email address, phone number.
Driver details (if required for reservation): age, country of residence, license issue date, and similar data needed to confirm eligibility.
Messages: information you send us via forms, email, or customer support requests.

2.2 Information collected automatically

Device and usage data: IP address, browser type, device identifiers, operating system, pages viewed, clicks, and time spent.
Approximate location: derived from IP address (city/region level).
Cookies and similar technologies: as described in Section 7.

2.3 Payment information

Payments (if any) may be processed by third-party payment providers. We typically receive payment status and transaction references, but we do not store full card details. If you pay a deposit or prepayment, processing is handled through secure payment systems.

3. How We Use Your Information

We use personal information for the following purposes:

To provide the service: show offers, process requests, and facilitate reservations.
To confirm and manage bookings: send confirmations, updates, and essential service messages.
To connect you with the Rental Provider: transmit necessary booking details so the provider can deliver the vehicle and fulfill the rental agreement.
Customer support: respond to inquiries and resolve issues.
Website security and fraud prevention: detect suspicious activity and protect users.
Analytics and improvement: understand how the Website is used and improve performance and user experience.
Marketing (where permitted): send service-related offers or updates, with opt-out options where required.
Legal compliance: meet applicable legal and regulatory obligations.

4. Legal Bases for Processing (EEA/UK Users)

If you are in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

Contract: to provide booking services you request and to manage reservations.
Legitimate interests: to improve our service, prevent fraud, and secure the Website (balanced with your rights).
Consent: for certain cookies, marketing communications, or where required by law.
Legal obligation: to comply with applicable laws and respond to lawful requests.

5. How We Share Your Information

We may share your information with:

Rental Providers: the selected local or international car rental company to fulfill your booking (name, contact data, booking details, and other required information).
Payment providers: to process payments securely (where applicable).
Service providers: hosting, analytics, customer support tools, email delivery, and security services.
Authorities and legal parties: if required by law, court order, or to protect rights and safety.
Business transfers: if we are involved in a merger, acquisition, or asset sale (with appropriate safeguards).

Important: Once your booking details are shared with a Rental Provider, that provider may process your information under its own privacy policy to provide the rental service and comply with legal requirements.

6. International Data Transfers

Your information may be processed in countries other than your country of residence, including locations where our service providers or Rental Providers operate. Where required, we apply appropriate safeguards for cross-border transfers (such as contractual protections).

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve the Website. Cookies may include:

Essential cookies: necessary for core functionality and security.
Analytics cookies: help us understand Website usage and improve performance.
Marketing cookies: may be used to measure campaign effectiveness or show relevant offers (where applicable and permitted).

You can control cookies through your browser settings. Please note that disabling certain cookies may affect Website functionality.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including:

to provide and manage bookings,
to meet legal, accounting, or reporting requirements,
to resolve disputes and enforce agreements,
to maintain security and prevent fraud.

9. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no online system is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

Access: request a copy of your personal data.
Correction: request correction of inaccurate or incomplete data.
Deletion: request deletion in certain circumstances.
Objection: object to processing based on legitimate interests.
Restriction: request limited processing in certain cases.
Portability: request transfer of data where applicable.
Withdraw consent: where processing is based on consent.

To exercise your rights, contact us at [email protected].
We may need to verify your identity before responding.

11. Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no universal standard for these signals, we do not currently respond to them in a uniform way.

12. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will take appropriate steps to remove it.

13. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policy of any third-party service you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. We encourage you to review this page periodically for updates.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

RosCar Doha
Email: [email protected]
Website: https://roscardoha.com/

Last updated: February 12, 2026